BIG W Kempsey - Kempsey, New South Wales

BIG W Kempsey: A Comprehensive Guide

Address: 91 Smith St, Kempsey NSW 2440, Australia

Phone: 1300411875

Website: bigw.com.au

Specialties: Department store

Other points of interest: Delivery, In-store pickup, In-store shopping, Onsite services, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Credit cards, NFC mobile payments

Opinions: This company has 615 reviews on Google My Business.

Average opinion: 4.1/5

Characteristics of BIG W Kempsey

BIG W Kempsey is a well-known department store that offers a wide range of products for the entire family. The store is designed to provide a comfortable shopping experience, with spacious aisles and a well-organized layout. In addition to its extensive product selection, BIG W also offers in-store services such as film development and same-day delivery options for added convenience.

The store's commitment to customer satisfaction is evident in the staff's efficiency and friendliness, as well as the excellent security measures in place. Many customers appreciate the helpful advice provided by the staff and their willingness to go above and beyond to ensure a positive shopping experience.

Location and Accessibility

Located at 91 Smith St, Kempsey NSW 2440, Australia, BIG W Kempsey is easily accessible by car, with plenty of parking available. The store also offers a wheelchair accessible entrance and parking lot, making it convenient for customers with disabilities.

Recommended Information and Final Thoughts

For those seeking a one-stop-shop for all their household and personal needs, BIG W Kempsey is an excellent choice. With a wide product selection, in-store services, and a commitment to customer satisfaction, this department store is sure to meet your expectations.

Whether you're looking to make a quick visit or take advantage of same-day delivery, BIG W Kempsey has you covered. Be sure to check out their website for more information on current promotions and product availability.

To learn more about BIG W Kempsey or to start shopping online, visit their website at bigw.com.au. Don't forget to take advantage of their convenient delivery and in-store pickup options for a seamless shopping experience.

👍 Reviews of BIG W Kempsey

Nathan K.

5/5

This was what you would expect from a big chain store. Plenty of parking and good service. The store is laid out well and the aisles are spacious. There were plenty of things on sale too. We had some film developed and they did a great job and the guy who served us was super friendly. There is good security at the store and the staff were efficient and friendly

Tim I.

5/5

Great service from all the team, provided helpful advice and went above and beyond .

mary M.

1/5

Tried to buy fresh pavlova meringues which were off. Spoke to the staff who could not care. Management were the same. Will not be rushing back to this store in Kempsey. Absolutely disgusting service

Christopher P.

4/5

Usual range of Big W merchandise.
Plenty of free parking close to entrance.
Well set out.
Only one check out in operation while always leads to delays.
Yes they prefer you serve yourself saving them wages and inconvenience of answering questions about products.
Apart from Electronic section virtually no staff on the floor.
One assistant in returns,service & lay bye only.
Usually a small but comprehensive garden section that turns up good quality bulbs & plants.
The tomato's were reduced to half price but as the photo shows they should grow to maturity well.

Bronwyn C.

5/5

I had a great shopping experience and got exactly what was needed. The staff are all friendly and helpful. Had to return 1 item that didn't fit and got a no hassle refund. Will definitely be shopping here again.

Geoff P.

5/5

Service was excellent at the tech counter, the young lady there was very helpful and knowledgeable.

Nathan S.

1/5

Tried buying a voucher with a Christmas gift card and apparently that's not allowed. I can't use the gift card in PS store so I go to buy credits for said store as my gift and you guys can't sell vouchers correctly. Such an amazing way to celebrate Christmas and the new year!!

Sue M.

1/5

All good until something goes wrong with your online order. Trying to speak to someone rather than a stupid bot will take great skill and tenacity.