Rosette Flowers
1/5
Never in my life have I seen a business operate like this salon. Absolutely terrible! No appointments. Disorganized. Very disappointing.
The first time I came here, it was on a weekday, and they weren't as busy. I arrived at 9am, had my hair washed around 1045am...and was finished around 4pm. Left with my hair neat, but with a massive headache. Keep in mind this was on a relatively slow day for this salon.
There are only two stylists working here. One mainly washes clients’ hair and the other (the owner) retwists and styles locs. They work very quickly. However, if it gets busy, or if the owner has not arrived yet (she usually comes later in the morning), the first woman will play ping-pong between washing and retwisting the hair of different clients. This is also the case if someone comes in for starter locs. The entire flow of things gets ruined, adding up to two hours to your wait, or even more.
I thought things would be better the second time around. Shame on me. The second time I came here, the salon was not even open. The stylist strolled in 12 minutes late and did not even apologize. She opens the door, lets everyone in, and asks: “Who’s first?” Excuse me? That is when I learned that they accept clients based on arrival to the parking lot. Each client counts how many cars come before them, not who walks into the salon door first. Not as in civilized, logical businesses which sort clients based on their arrival to the salon itself. As a result, this causes a lot of arguing, pettiness, and lies, which is extremely off-putting. I guess it’s “C & D Car Wash” instead of “C & D Unisex Salon.”
Styling is not the full package—reception and organization are also important factors. You can be the best hair stylist in the world, but if your structure is trash, then you are failing as a business!
