Burnett Mechanical Services - Kingaroy, Queensland

Burnett Mechanical Services

Burnett Mechanical Services, located at 99 River Rd, Kingaroy QLD 4610, Australia, is a reputable mechanic shop that offers top-notch automotive services. With a phone number of 741627119 and a website at burnettmechanical.com, the company is dedicated to providing exceptional service to its customers.

The specialties of Burnett Mechanical Services include general mechanic work. In addition to their expertise, the company offers several other points of interest for its clientele. These include a wheelchair-accessible car park, wheelchair-accessible entrance, and various payment options such as credit cards, debit cards, and NFC mobile payments.

With an impressive average opinion rating of 4.7 out of 5 based on 34 reviews on Google My Business, Burnett Mechanical Services has built a strong reputation for itself. Customers have praised the company for its friendly staff, including the furry four-legged ones, and for going above and beyond to assist them in finding solutions to their automotive needs. The team at Burnett Mechanical Services is known for their professionalism, expertise, and commitment to customer satisfaction.

👍 Reviews of Burnett Mechanical Services

Craig P.

5/5

Ben and his wife are awesome people to deal with, have helped me all through the process of buying my new truck and getting the deal done
Highly recommended to all

Laura M.

5/5

Great service, friendly staff (even the furry 4legged ones!) Couldn't fix my issue but only charged me a minimal amount to identify it and then helped me arrange to get it to a specialist to get it fixed 10/10 Laurie and Shane will take care of you

Lloydy ?.

1/5

I'm disgusted at the very least and was left bullied and spoken down to with complete and unnecessary anger! Their incompetence and business etiquette comes across softly and understanding at first ..then they completely overcharge you and put you down if you merely question them. Very sneaky! Shane the owner got extremely hot headed and angry at my confusion as to why my car was compression tested when the car was clearly running fine when cold on 4 cylinders and only misfired on cylinders when it's hot due to the overflow running back into the engine head. He knew the problem with the car after together we blew out the excessive moisture from around the spark plugs just a few weeks earlier. I sought the advice of three other mechanic friends that sadly live too far away. The dipstick on the oil shows no sign of milky creamy discharge which may be a sign of cracked head gasket which only then I can see would justify a compression test on my or their request. Nothing was said beforehand about a compression test. (Something I don't understand as a design by manufacturer of Ford Fiesta why the overflow goes back into the head) They performed an unnecessary compression test and a COLD pressure test instead of one when the engine runs warm or hot, to find any leaks when I explained clearly and they did not listen, that it only happens when the car is hot
After having my mechanic friends all query why my car was compression tested instead of just pressure tested I can see that these guys will just do as they feel fit to suit themselves for my hard earned money. Also, I had a credit of $500 dollars with them for the service of our other car with which they took and said it was for storage? They dumped it out the front with it still needing to be fixed and took my credit, and said it was for payment of the Fiesta and storage? .. there was no mention before of storage cost?
Altogether I'm left out of pocket, angry and very well bullied by a mechanic and his wife that served me nothing but poor business etiquette and they are completely self ritious in thinking they know best. That is why he got so angry so quickly.. on the back foot and did not like to be questioned on an invoice, which every customer is entitled by RIGHT to do.
Do NOT go to South Burnett Mechanical.

tnt 6.

5/5

These honest people told me what was wrong with my car and fixed it promptly and professionally. They offered me my old parts back but I declined. My 4x4 has never run so well. Thank you Shane , Laurie and Josh.

Robert S.

5/5

I'm really happy how the boys looked after my truck and got my problems sorted. Keep up the great job 👍

Lyn B.

5/5

Always a pleasure doing business with them. Extremely thorough and professional. Perfect example of a family business

Diane D.

5/5

Very pleased to have found this place. Not only have I always had brilliant service but they are are a lovely family.

Dale W.

5/5

Friendly staff who makes you feel like family and provides excellent service.