Magicdust - Mona Vale, New South Wales

Mai T.

👎🏼👎🏼Sloppy and unreliable. They built a website for me and the whole process was a headache. Communication was awful - delays often happened without warning and I had to chase for the most basic updates. When tasks were delivered, they almost always came with mistakes: broken links, layout issues... really messy.

There was no project management or attention to detail. I gave clear instructions but they’d either ignore them or do a half baked job. No urgency or ownership.

If you value being kept in the loop, having work done with accuracy or even just basic professionalism, I wouldn’t recommend them.

Their claim about being "Sydney’s #1 Website Designers" and "Australia’s Leading Web Design Agency” needs to be questioned. #1 in what exactly? Leading where?

Kimbriki R. R. C.

Magicdust have created our new website and have listened and advised in every way in the process to deliver our professional and practical website to our many daily customers. There was many different elements to the design/creation process and Magic Dust and the entire team were brilliant in bringing this to fruition. Since going live, the website has grown in over 10,000 hits per month.

Meleoni U.

Magicdust had delivered their promised services 100% of the time. Their responsiveness is always timely and stands by ready to deliver advice and action on any of our requests. They go above and beyond what you ask for to ensure that although we may not be technically pro, we are comfortable that what we need is delivered. Thank you for your great service all the time.

Greg P.

Magicdust was very helpful in putting together my site, and made it easy for me to update my portfolio, images, and content. Very easy company to deal with.

Tarit L.

Great company to work with. Professional and were able to get our site up in very short period of time.

Only drawback is they use a very bespoke template when building your site thus if you want to try and modify yourself , can be challenging.

A big thankyou to Virginia and her team.

Toni G.

Professional. Creative. Reliable. The first words that come to my mind when I think about my experiences with the Magicdust team.

I love that Magicdust is not a set and forget provider. Magicdust offer friendly and non-techy tech support, domain name management and communicate change clearly and effectively.

For example, when chat gpt first came online, Magicdust offered business owners free training to understand what it was and how to use it. When there were changes to domain names, Magicdust contacted me so that I had the opportunity to claim my domain name to include .au

My first website was designed by Magicdust in 2012. In 2024, I updated and upgraded my website as my small business pivoted. I had a big vision and we were able to build the backbone of website to allow it to grow and breathe and change as my business changes.

I'm proud of our new website and I'm delighted that I have the ability to work within the website to add and change content as I need.

My website is my only storefront. It's open 24 hours a day, 7 days a week and it feels awesome knowing that Magicdust have my tech in hand, so I can focus on doing the things that I do well.

Sam S.

Really positive experience dealing with Ian & Magicdust. Super easy to communicate with and clearly very professional. Would definitely recommend based on my experience! If you want to launch fast, this is the way!

Alex S.

Magicdust did a fabulous job with my new business website. I could not be happier with the end result. They were very responsive throughout the process and delivered the vision I had perfectly. The process is very streamlined and I thought fantastic value for money. My needs were relatively straightforward requiring a brochure style website to establish an online presence for my brand. I would highly recommend to anyone looking to do the same.