Business To Business Buzz - Carnegie, Victoria

Trina D.

From our first interaction, Nomiki impressed me with her insightful questions and dedication to truly understanding our business structure through her Discovery Process, along with our objectives for bringing all staff onboard with process documentation.

Nomiki's guidance delivered fantastic results. She clarified our existing documentation with a strong Gap Analysis, identifying what we had and, crucially, highlighting where processes were missing. Take, for example, our payroll extraction – we had the "how-to" nailed, but not the "what happens if it goes wrong?" Her willingness to work directly in our Notion platform and provide actionable feedback was invaluable.

A standout was Nomiki's Effective Change Management. She skillfully engaged with our team (we have a dedicated SOP Champion, Paige), prompting her to find solutions and building confidence, which has boosted productivity. Nomiki consistently instilled Confidence and Ownership. Her talent for empowering staff to take ownership and actively problem-solve is remarkable. She also led us through live extraction sessions, giving us a practical methodology we can use for all future process documentation.

As a business owner, I often feel like the "knowledgeable worker," so her ability to lead the extraction process (that critical 20%) and share that framework has been incredibly beneficial. As a bonus, Nomiki even offered Personal Mentoring, giving me an hour when I felt overwhelmed, 'in the weeds' to help me get back on track. Following her advice, I've hired a new person for calendar and email management, and they start tomorrow!

If you're looking for a consultant to expertly guide you in developing and implementing SOPs or manage the entire process, choose Nomiki.

Graham J.

Nomiki worked with me to essentially get me to have systems and processes to enable me to delegate work, not just to my staff members but also freelance subcontractors.
She was great to work with and has really helped me form some clarity around my business, I recommend her to all who are too busy working in their business and need to free up some time.

David S.

I am writing to wholeheartedly recommend Nomiki Georgiadis and her exceptional work at Business Buzz Pty Ltd. Nomiki is a visionary in the realm of business innovation, problem-solving, and the development of efficient systems and processes. Her expertise in crafting strategic marketing campaigns and sequences, coupled with her outstanding communication skills, sets her apart in the industry.

Nomiki's approach to systemizing business operations is truly transformative. She has a unique ability to identify inefficiencies and implement robust systems that not only streamline operations but also empower teams to creatively solve problems and enhance service delivery. This systemic approach has proven to be a cornerstone for scaling our businesses, enabling them to grow sustainably while maintaining a high level of service quality.

Moreover, Nomiki's strategic marketing insights are invaluable. She excels in developing and executing marketing campaigns that are not only innovative but also perfectly sequenced to ensure maximum engagement and conversion. Her work in this area is characterized by a deep understanding of market dynamics and consumer behaviour, making her strategies highly effective in attracting and retaining clients.

Communication is another area where Nomiki shines. Her ability to articulate complex ideas in a clear and compelling manner fosters effective collaboration and ensures that all stakeholders are aligned with the business's goals and strategies. This skill is particularly crucial when implementing new systems and processes, as it ensures smooth transitions and minimizes resistance to change.

In conclusion, Nomiki Georgiadis is an invaluable asset to any business looking to innovate, scale, and streamline its operations. Her expertise in problem-solving, systemization, strategic marketing, and communication is unmatched, and I have no doubt that she will continue to drive remarkable success for Business Buzz Pty Ltd and its clients.

Jane T.

I completed a workshop with Nomiki Funnel Mapping Workshop with Nomiki and received a fantastic report and recommendations. The process was easy and Nomiki did all the hard work., she is amazing to work with. The report has enabled us to put some processes in place that we have been talking about for too long. I would recommend Nomiki to anyone .

Victor L.

I knew early on in my business, that in order to succeed in business, you need to be building robust systems and processes and you've got to have a good team to follow that process. That was something I needed to do.

After talking to Nomiki, I realized I have to do it sooner rather than later, before I get so busy fulfilling customers and not having a system in place for staff to follow.

So six months on and 95% of the work in terms of fulfilling customer work, or doing the loan application process, getting it approved and settled, is now fully handed over to my team and I'm involved in 5%.

Prior to working with Nomiki, I was probably still at least 50% involved in the hands-on work, maybe more sometimes.

That's the biggest benefit. Now I've got a library of systems and processes, that if my staff member does leave, I can easily onboard someone else to come on and follow that from start to finish.

But I'm not a systems person in terms of creating them. I'm good at following them, but creating them, not so much. That's what I needed help with, someone that can project manage that. When I realised that there's a business that actually does that, for me, it was a no-brainer.

Of course, there was an investment of funds and an investment of time. We got started and so now, instead of just giving my team a whole library of videos to watch, they have a system, a library of processes to follow.

What else has changed? I've now hired, since working with her, I've now hired two more. I've got four working for me in total.

I'm no longer involved in the training because I'm not actually doing it in the first place, but my time isn't used to train them on how to build processes.

If everything is dependent on you as the business owner to do everything, as soon as you're sick or if you want to take time off, nothing operates anymore. It's relying on you. That's where if you're a business owner and you want it to not be key dependent on you, this would be the right time for you to execute.

It's a good investment. Even if you're not a systems person, if you want to own the business and the business doesn't own you, you need to build the systems processes and needs to be easily followable.

I think it's a great framework to follow. Have a chat with because she can either do done for you, service or done with you. She's absolutely great. She'll keep the team accountable. She'll keep you accountable. She'll execute on time frames and is very well organised. She knows her stuff. Highly recommend Nomiki.

Feel free to connect with me. I'm happy to share my experiences with you directly.

Cheers
Victor - Lagos Financial