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Extragreen Holidays 长青旅游 (Box Hill) - Box Hill, Victoria

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 5 Market St, Box Hill VIC 3128, Australia.
Phone: 398992788.

Specialties: Travel agency, Bus charter, Bus tour agency, Cruise agency, Tour operator.
Other points of interest: Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 84 reviews on Google My Business.
Average opinion: 3.7/5.

📌 Location of Extragreen Holidays 长青旅游 (Box Hill)

Extragreen Holidays 长青旅游 (Box Hill) 5 Market St, Box Hill VIC 3128, Australia
☎️398992788

⏰ Open Hours of Extragreen Holidays 长青旅游 (Box Hill)

  • Monday: 10 am–5 pm
  • Tuesday: 10 am–5 pm
  • Wednesday: 10 am–5 pm
  • Thursday: 10 am–5 pm
  • Friday: 10 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

Extragreen Holidays 长青旅游 (Box Hill)

Extragreen Holidays 长青旅游 is a well-established travel agency located at 5 Market St, Box Hill VIC 3128, Australia. With a phone number of 398992788, they offer a range of travel-related services.

The company specializes in Travel agency, Bus charter, Bus tour agency, Cruise agency, and Tour operator services. They are committed to providing high-quality travel experiences to their customers.

Other points of interest:

  • Wheelchair-accessible entrance
  • Credit cards
  • Debit cards
  • NFC mobile payments

Extragreen Holidays 长青旅游 has received 84 reviews on Google My Business, with an average rating of 3.7/5. Customers appreciate the company's professionalism and the quality of its services.

One notable review:

We were lucky to have David Hsu (徐大偉) as our driver and tour guide today. He was professional and knowledgeable. We sat at the back of the bus, and the Great Ocean Road was winding. My mum usually gets carsick in such situations, but thanks to David's safe driving skills, we enjoyed the entire day without any car sickness. During the trip, David explained the history in an interesting manner in Mandarin, Cantonese, and English. My mum even thought it was played from a recording. 😄 My parents had a wonderful day. Best tour guide in Melbourne

Extragreen Holidays 长青旅游 is a reliable travel agency that caters to diverse needs, offering a range of services with a focus on customer satisfaction.

👍 Reviews of Extragreen Holidays 长青旅游 (Box Hill)

Extragreen Holidays 长青旅游 (Box Hill) - Box Hill, Victoria
Cliff W.
5/5

We were lucky to have David Hsu (徐大偉) as our driver and tour guide today. He was professional and knowledgeable. We sat at the back of the bus, and the Great Ocean Road was winding. My mum usually gets carsick in such situations, but thanks to David's safe driving skills, we enjoyed the entire day without any car sickness. During the trip, David explained the history in an interesting manner in Mandarin, Cantonese, and English. My mum even thought it was played from a recording. 😄 My parents had a wonderful day. Best tour guide in Melbourne!

Extragreen Holidays 长青旅游 (Box Hill) - Box Hill, Victoria
Bee J.
1/5

Appalling, don't do it. We did the full day Great Southern Road trip. The guide never stopped yelling and talked for a full 13 hours, no rest. He told stories that were simply historically untrue, false and honestly offensive. He swore numerous times in front of children and just made up the itinerary as he went stopping when he felt like it. He was rude to customers and washed the bus while we all waited to get home. To top it off he spent over an hour selling products through his online shop to a captive audience. This felt like a 12 hour hostage situation. Don't do it!

Extragreen Holidays 长青旅游 (Box Hill) - Box Hill, Victoria
Casey D.
1/5

My friend and I booked the Mt Buller 1-Day Tour on June 24, costing us $500. The night before, we flew from Sydney to Melbourne, but we lost our bag (with our passports) at the airport. Customs were extremely kind and helped us retrieve it, and the airline rebooked us on the earliest flight available at 6am the next day. That meant we couldn’t make the 6am pickup for the tour.

We immediately contacted Extragreen Holidays to explain everything and asked to reschedule the tour for any other day , we weren’t asking for a refund, just a simple reschedule. Their response? Cold, rude, and completely unhelpful. They flat-out refused to assist and told us to “just take a taxi or Uber to Mt Buller.” That is completely irresponsible. No taxi or Uber can go up Mt Buller without a commercial snow license. They were clearly just trying to push responsibility onto us, even if it meant giving unsafe and unrealistic advice. We weren’t late because of carelessness , we were in a stressful situation, and even the airline showed more compassion and flexibility than this tour company. Spending $500 and being treated with zero empathy, zero support, and full attitude is absolutely unacceptable.
Extragreen Holidays does not care about customers , only about taking your money.Never again. NEVER AGAIN

Extragreen Holidays 长青旅游 (Box Hill) - Box Hill, Victoria
Troy N.
5/5

I had an amazing experience with Extragreeen Holidays! Henry, our driver, was incredibly polite and made our trip so enjoyable. Despite some loud passengers, he handled it professionally, ensuring everyone had a safe and joyful ride. Highly recommended for their excellent service! ⭐⭐⭐⭐⭐

Extragreen Holidays 长青旅游 (Box Hill) - Box Hill, Victoria
Margaret C.
5/5

I want to say a big thank you to David Hsu and Lorne Visitor Center for all your help! (Sorry I didn’t get all the names…)

Yesterday Dec 19th 2024 I forgot my purse on the beach along the great ocean road arch area. By the time I realized, we already arrived in Lorne area.

My tour guide David Hsu drove me to Lorne Visitor Venter to see if we can get some help. Pete at the center immediately rode his motor bike to the arch area,which is quite some distance, and found my purse which is unbelievable!

Pete brought it back to Lorne and called us. David kindly picked up from the ladies today Dec 20th 2024, and he will help to bring the purchase back to Melbourne CBD area tonight… What an amazing relay of kindness and warm hospitality ❤️❤️❤️!

I’d like to take this opportunity to share my sincere gratitude and appreciation for everyone has shared with us. People in Melbourne are simply the best 🙏🙏🙏, especially David Hsu. He is an amazing tour manager with excellent service, sharing of his knowledge and passion, plus most important a kind heart with good dose of humour. We are in deed very very lucky. I’d highly recommend David Hsu for the super quality services.

Merry Christmas and wish all health and happiness in the new year!

Boys and I shall carry the kind spirit with us wherever we go from here…

Gratefully,
Margaret, Aidan and Ian

Extragreen Holidays 长青旅游 (Box Hill) - Box Hill, Victoria
ziqi J.
5/5

Absolutely amazing trip to the great ocean road. The driver and guide David Hsu is kind and helpful. He knows the history of Australia so well and gave us a detailed explanation of everything we see during the tour. His photography skill is also impressive and he shared so many beautiful pictures with us. The whole trip is pleasant and comforting.

Extragreen Holidays 长青旅游 (Box Hill) - Box Hill, Victoria
Diana L.
5/5

We had a wonderful day trip to the Great Ocean Road with David HSU as our tour guide . If there are more than 5 stars for me to rate him sure he is 5*++++. So far he is the MOST informative tour guide I ever came across . I can’t believe he is so knowledgeable telling us Australia history throughout the entire journey . He is an excellent driver too , safe and steady . Thanks David .

Extragreen Holidays 长青旅游 (Box Hill) - Box Hill, Victoria
HYDRO
5/5

David Hsu from Extragreen, tour guide delivery good knowledge and his multilingual skill is tremendous.

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