Messaging On Hold - Singleton, New South Wales

Okay, here’s a comprehensive overview of Messaging On Hold, presented in a formal and helpful manner, incorporating the provided details and aiming for approximately 400 words:

Messaging On Hold: A Premium Audio Marketing Solution

For businesses seeking to elevate their customer experience and strategically utilize hold time, Messaging On Hold stands as a leading provider of audio marketing services. This established agency, located at 30 Broughton St, Singleton NSW 2330, Australia, offers a complete suite of solutions designed to transform the way businesses engage with callers while they wait. Their dedication to quality and responsiveness has cultivated a strong reputation within the Australian market.

Core Services and Specialties

Messaging On Hold specializes in crafting professional and effective audio content for a variety of applications. Their key offerings include:

Message On Hold (MOH) Production: They create custom audio messages that play when callers are on hold, ensuring a positive brand experience and delivering key information.
Interactive Voice Response (IVR) Development: They design and implement sophisticated IVR systems, allowing businesses to guide callers to the correct department, provide self-service options, and improve overall efficiency. This includes scripting for greetings, after-hours messages, busy signals, and holiday announcements.
Marketing Audio Campaigns: Beyond simply informing callers, Messaging On Hold develops engaging audio content to promote products, services, and special offers, effectively utilizing hold time as a valuable marketing opportunity.

Address: 30 Broughton St, Singleton NSW 2330, Australia
Phone: 1300935938
Website: messagingonhold.com.au

Customer Feedback and Reputation

Messaging On Hold consistently receives positive feedback, reflected in its impressive average review rating of 5/5 on Google My Business. Clients frequently commend their creative approach, professional service, and commitment to delivering results. It’s clear that they prioritize client satisfaction and strive to exceed expectations. The agency’s ability to seamlessly integrate with diverse business needs, particularly within the local community, seems to be a significant factor in their success.

Further Information

Specialties: Marketing agency
Opinions: This company has 9 reviews on Google My Business.

Conclusion & Recommendation

Messaging On Hold offers a compelling combination of expertise, creative talent, and operational efficiency. Their comprehensive suite of audio solutions, coupled with their commitment to client satisfaction, makes them an ideal partner for businesses looking to optimize their customer experience and leverage the potential of hold time. We strongly encourage anyone seeking to improve their business communications to visit their website at messagingonhold.com.au and initiate a consultation. Let Messaging On Hold transform your phone hold experience into a valuable asset.

👍 Reviews of Messaging On Hold

Marlon M.

5/5

When it comes to supplying phone audio services for our Localcom customers, such as IVR phone prompts - like Welcome, After-hours, Busy, Announcement, Holiday messages, etc… and also for our clients Message On Hold audio for marketing their products and services to callers that are on hold at their business, these guys have been amazing to work with. Their copywriting, voiceover artists and music have been perfect every time and are second to none … and they have a very fast turnaround as well. Keep up the great work guys!

Besko H.

5/5

We just got the messages on hold set up for our Country Acres Caravan Park phone system, and we can’t be pleased enough. When we started, their team asked what we would like to advertise while people waited on hold. Then, without much input from our side, they prepared great advertisement scripts, which sounded even better when recorded. This new addition gives us a professional appearance before answering the call, as well when placed on hold. A big thank you to the team at Messages on Hold !

Breakfast P. R.

5/5

At Breakfast Point Realty, it’s important to us to provide a high level of support to our clients. We have been using Messaging On hold for many years now, to provide a professional phone image to our callers and they always supply great sounding messages. Their support is also great, making sure we get the most out of our phone system and their turnaround is prompt, thanks to all the team at Messaging On Hold.

Giuliano G.

5/5

Michael and the team had fast turn around times, communicated the messaging perfectly and made music selection easy. Highly recommend Messaging On Hold

Sean H. (. P.

5/5

Highly recommend Messaging on Hold for all your marketing messaging requirements. Michael had us up and running in no time!
Our customers are now more informed than ever before, with the professional audio messaging.

Stuart P.

5/5

Great result for our business with new professional messages, excellent service, and at more affordable rates than previous supplier.

Chris G.

5/5

Great service from Michael. A pleasure to deal with and fantastic results, my customers have all commented on my new hold music a fresh and welcomed change. Thank you!

Peter D.

5/5

Thanks Michael..highly recommend for the service and audio quality and ease of updates...Long standing service of over 20 years...great marketing option to spread the word.