The Agency | Wollongong - Wollongong, New South Wales

Khanh V. D.

I rented a property with The Agency and had the best experience so far in my renting history with Cassandra as my property manager. When it was time for my partner and I to find a new place, Cassandra and Emma were super helpful and understanding. They helped us land another rental with The Agency and I couldn’t be more grateful ☺️ It feels good to know that they care so much for tenants as well.

Tongyang W.

I would like to say a huge thank you to Natale and Emma for all their help, they were so friendly and attentive. Being new to the city, renting an apartment can be difficult, and with their great communication we found a great value for money apartment and moved in without any problems. They were also very helpful with the maintenance of the property, and the maintenance staff were prompt and responsible.
It's great to have a team like this when renting a property!

Maree W.

We have recently engaged in services of The Agency Wollongong, for our rental property to be managed. Feeling comfortable with whom you handover a rental property is a big thing for me, needing the agent to be on the same page. Both Tarryn and Deanna provided professional friendly service from the moment we meet them, listening to my expectations and assure me they could be meet. They found the perfect fit tenant for our investment. I look forward to a long relationship with these two ladies.

Dylan R.

Having purchased a property through The Agency, we were impressed with the level of service and how pleasant everyone was to deal with.

When we needed to find an agent to manage the leasing of our current home, we reached out to the Leasing Team and were met with the same level of service, and great communication.

Both Tarryn and Cassandra have made the process extremely stress free during a busy time for us.

Their recommendation of tradespersons to complete repairs to the property were also great, and the work done was both high quality and very cost competitive.

Whether buying, selling, or leasing, I would recommend you get in touch with The Agency team.

N C.

I would not want to deal with this agency at all. As a buyer, I'm appalled with the professionalism and morality experienced with this agency. My offer was accepted for a property they had listed, and I had to chase the agency to exchange contracts for two weeks. They kept saying they had sent documents when they had not, and were constantly unreachable by phone and email. I was told they had to legally keep the property on the market meaning they would continue to have open inspections every weekend until contracts were exchanged. After two weeks of constant chasing, the contract for my offer had finally been exchanged, and I then received a call from the agency to inform me that the vendor had now accepted a higher offer. I expressed my frustration toward the situation and the agent simply said they did nothing wrong. They exchanged contracts with the new buyer within one day (recall that mine took two weeks) and they even updated the listing to say it had been sold. Even prior to this property I experienced very poor communication about other properties and had to chase them multiple times for answers to my queries. Overall, an extremely frustrating and stressful experience with a deceitful agent and I would not want it to happen to anyone else.

Sam M.

I engaged The Agency to establish and management my property for rental. I have received clear and straight forward advice from them. They have been very responsive to my questions, and have got me tenants within 3 weeks of notice to rent.

Bal W.

We had have a very positive experience with property manager and entire team of The Agency| Wollongong. We got rental house a month ago and they assisted us with every step until we settled into new house. Thank you property manager and entire team . Highly recommended for this field.

Peter C.

I've had the pleasure of working with Cassandra Beale to manage my property, & I couldn't be more satisfied. After my previous tenant left with some issues, she expertly handled the repairs & maintenance that were needed, & quickly found a great new tenant. Her professionalism, attention to detail, & dedication have made the entire process smooth & stress-free. I highly recommend Cassandra to anyone looking for a reliable & hardworking property manager!